Privacy Policy

Depending on how you use the store, information may include your name, email, phone number, billing and shipping details, order history, customer-service messages, device/browser information, IP address, cookie identifiers and interaction data. Payment details may be collected directly by the enabled payment provider rather than stored by PRISOMA.

Information may be used to process orders, deliver products, provide support, prevent fraud, maintain accounts, improve the store, communicate service information, measure marketing performance and, where permitted, send promotional communication.

The store is powered by Shopify and may use payment providers, logistics partners, analytics providers, advertising platforms, social networks, email/SMS services, customer-support tools and other service providers. Data may be shared with these providers only as needed for the relevant service or as otherwise permitted by law.

Where enabled, technologies from platforms such as Meta, Google or similar providers may be used to measure site activity, understand campaign performance and deliver or improve advertising. The exact technologies in use can change as store integrations are updated.

Cookies and similar technologies may be used for essential storefront functionality, customer preferences, analytics, security and marketing. Browser controls or any available consent controls can be used to manage non-essential cookies where required.

Personal information is retained only for as long as reasonably needed for the purposes described, legal obligations, dispute handling, fraud prevention and legitimate business records. Reasonable administrative and technical safeguards are used, but no online system can be guaranteed completely secure.

Depending on applicable law, you may have rights to request access, correction, deletion or other handling of your personal information. Contact PRISOMA using the details below to make a privacy request.